Last updated: 28 October 2026
Guest capacity, parking and arrival details were confirmed by the owner on 28 October 2026. The cancellation policy remains as published on 03 June 2026.
These Booking Terms and Conditions ("Terms") govern all reservations made through the Terra Ventura Villa website (the "Website"). By making a booking, you agree to be legally bound by these Terms.
1. Property Information
Terra Ventura Villa (the "Property") is offered for short-term holiday accommodation only. Bookings are accepted solely for the purpose of temporary stays and do not create a landlord tenant relationship.
2. Booking and Confirmation
2.1 A booking is considered confirmed only once:
Full or partial payment has been received, and
A written booking confirmation has been sent by email.
2.2 The person making the booking must be at least 18 years old and is responsible for ensuring that all guests comply with these Terms.
2.3 All information provided at the time of booking must be accurate and complete.
3. Payments
3.1 Payments are processed securely through Stripe.
3.2 The total booking price includes accommodation charges and any additional fees clearly stated at the time of booking.
3.3 Applicable taxes, where required by law, will be displayed during the booking process.
4. Cancellation Policy
4.1 All reservations made through our booking engine are non-refundable. By completing a reservation, the Guest acknowledges and agrees that all payments made are final.
4.2 In the event of cancellation, modification, no-show, early departure, reduction in the length of stay, or failure to arrive for any reason, no refund, credit, or compensation shall be due, except as expressly stated in these Terms & Conditions or where required by applicable law.
4.3 Any cancellation request must be submitted in writing via email to the contact address provided by the Host.
4.4 If the Host is unable to honor a confirmed reservation and cancels the booking, the Guest shall be entitled to a full refund of all amounts paid for the reservation. Such refund shall constitute the Guest's sole and exclusive remedy in relation to the cancellation.
4.5 Any refund due under Clause 4.4 will be processed to the original payment method used for the reservation. Refund processing times may vary depending on the payment provider and financial institution.
4.6 This policy does not affect any mandatory rights granted to consumers under applicable Greek or European Union law.
5. Security Deposit
5.1 A refundable security deposit may be required. If applicable, this will be clearly communicated before booking.
5.2 The security deposit may be used to cover damage, loss, or excessive cleaning required as a result of the stay.
5.3 Any remaining balance will be refunded within a reasonable timeframe after departure.
6. Check-In and Check-Out
6.1 Check-in is after 15:00 and check-out is before 11:00. Arrival arrangements will be provided in the booking confirmation.
6.2 Early check-in or late check-out may be available upon request and subject to availability and additional charges.
7. Use of the Property
7.1 The Property accommodates up to 12 guests, plus one infant. The number of guests staying must match the booking confirmation. Children of all ages are welcome.
7.2 The Property must be used solely for residential holiday purposes. Parties, events, photo shoots, or commercial activities are strictly prohibited unless expressly agreed in writing prior to arrival.
7.3 Guests must respect neighbors and comply with local noise regulations at all times, particularly during designated quiet hours.
7.4 Smoking is not permitted inside the Property.
7.5 Pets are not permitted unless explicitly approved in writing prior to booking.
7.6 Guests must comply with all applicable Greek laws and local regulations during their stay.
7.7 Private parking is available at the Property.
8. Damage, Loss, and Liability
8.1 Guests are fully responsible for the Property and its contents during their stay and must leave it in the same condition as upon arrival, excluding normal wear and tear.
8.2 Any damage, breakage, loss, or missing items must be reported immediately.
8.3 We reserve the right to charge guests for:
Repair or replacement of damaged or missing items
Professional cleaning required beyond standard turnover cleaning
Any costs resulting from misuse of the Property
8.4 Charges may be deducted from the security deposit or charged to the payment method used for booking where legally permitted.
8.5 Terra Ventura Villa is not responsible for accidents, injuries, illness, or loss of personal belongings occurring on the Property, except where caused by proven negligence on our part.
9. Force Majeure
We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, or utility failures.
10. Complaints
Any issues or complaints should be reported as soon as reasonably possible during the stay to allow us the opportunity to resolve them.
11. Termination of Stay
We reserve the right to terminate a stay without refund if these Terms are breached, including but not limited to unauthorized guests, property damage, or illegal activities.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Greece. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Greek courts.
13. Changes to These Terms
We reserve the right to update these Terms at any time. The version in effect at the time of booking will apply.
14. Contact Information
For questions regarding bookings or these Terms, please contact:
Email:
terraventuravilla@gmail.com
Registered business address: Stefanopoulou 1, Athens, Greece, 11146
Villa location: Filerimos Hill, Ialysos, Rhodes, Greece, 85101